raising
consulting performance
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Client engagement skills
| Day 1 | |
| The ConSulT process | |
| Entry | Understanding clients and organisations; profiling; creating a favourable initial impact |
| Contracting | Transaction management; handling formal client meetings. How to handle difficult questions |
| Day 2 | |
| Diagnosis | Positioning, states of readiness and preparing the case for intervention Setting up doable projects: client handling skills, focusing on critical meetings in the life of a project |
| Intervention | Influencing; negotiation; presenting an articulate case; change management |
| Closure and action planning |
Book a place : +44 (0)20 8642 9568
Booking Now for 2012
Core Consultancy Skills 20-22 February
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What others have said
A superb course. Well done and thank you
What I really liked was the balanced combination of presentations, group discussion, role playing and feedback
It was a joy to attend/great course indeed!
Good compact package with practical hints
Elevation Learning is an approved training centre for the Chartered Management Institute and endorsed training provider for the Institute of Consulting.
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