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elevation learning provide accredited consultancy courses, communications skills courses and continuous professionanal development

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Client engagement skills

A two-day course covering the skills of handling clients in the delivery phases of consultancy projects. This course is based on our CONSULT methodology.

Course description

This consultancy skills course focuses on how to deliver consultancy projects well. It addresses the challenges consultants face in dealing with and communicating with clients, solving problems and doing this in a commercial project environment. The course follows the five stages of Elevation Learning's CONSULT delivery methodology: Entry, Contracting, Diagnosis, Intervention, and Closure, and provides tools and techniques for use at each stage.

These are practised in small groups in a series of exercises related to a specially developed consultancy case study. Courses are typically around a dozen people, who then break into teams of 4 - 5 for the group work, which provides the opportunity to apply the learning and to share your experience with others.

Programme content

Duration

2 Days

Book a place : +44 (0)20 8642 9568

Booking Now for 2012

Core Consultancy Skills 20-22 February

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What others have said

A superb course. Well done and thank you

What I really liked was the balanced combination of presentations, group discussion, role playing and feedback

It was a joy to attend/great course indeed!

Good compact package with practical hints




Institute of Consulting CMI management training

Elevation Learning is an approved training centre for the Chartered Management Institute and endorsed training provider for the Institute of Consulting.

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