raising
consulting performance
Courses portfolio: Client engagement skills
Overview
A two-day course covering the skills of handling clients in the delivery phases of consultancy projects. This course is based on our CONSULT methodology.
Course description
This consultancy skills course focuses on how to deliver consultancy projects well. It addresses the challenges consultants face in dealing with and communicating with clients, solving problems and doing this in a commercial project environment. The course follows the five stages of Elevation Learning's CONSULT delivery methodology: Entry, Contracting, Diagnosis, Intervention, and Closure, and provides tools and techniques for use at each stage.
These are practised in small groups in a series of exercises related to a specially developed consultancy case study. Courses are typically around a dozen people, who then break into teams of 4 - 5 for the group work, which provides the opportunity to apply the learning and to share your experience with others.
Duration
2 Days
Course leaders
Book a place : +44 (0)20 8642 9568
When is the next course?
See prices and course timetable
What our clients say
"The concept & content match with our need, the people are experienced and professional."
Jari Hietala, Finpro
"The training is practical, with lots of tools to take away"
David Saint, Action Planning
"We didn't expect to learn so much about the strengths and weaknesses of our consultants through the training. It was an extra spin off benefit to us.."
David Watts, CCD
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Elevation Learning is a registered training centre for the Chartered Management Institute and endorsed training provider for the Institute of Business Consulting.