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| Introduction | Tools considered within problem solving paradigm The role of tools and techniques in organisation development: experience and caveats |
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| In the following sessions, we look at both content and process tools. Examples of each are shown in the programme below. | ||
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Illustrative tools | |
| Content | Process | |
| Problem definition and describing organisations < | Understanding business context and industries | Thinking “outside the box” |
| Formulating hypotheses about organisations
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Scenario analysis | Cognitive mapping |
| Framing analytical requirements
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Value chain analysis | Issue analysis |
| Data collection
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7 S model | Delphi technique |
| Analysis of findings
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Strategy/choice grids | Decision analysis |
| Developing findings through to implementation
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Balanced scorecard | Force-field analysis |
| Conclusions, learning and overview | Applying tools and techniques in your own organisation | |
The content of the course can be varied to suit the interests and needs of those attending.
Core Consultancy Skills 20-22 February
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A wonderfully interactive course with lots of practical exercises.
Veera Rasanen, Finpro
The training is practical, with lots of tools to take away
David Saint, Action Planning
We didn't expect to learn so much about the strengths and weaknesses of our consultants through the training. It was an extra spin off benefit to us..
David Watts, CCD
Elevation Learning is an approved training centre for the Chartered Management Institute and endorsed training provider for the Institute of Consulting.
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