Engagement skills

Training for professional service deliverers in consulting roles

Managers may find themselves thrust into a consulting role as internal consultants; technical specialists, such as engineers, may need consulting skills to work effectively with clients; internal service deliverers, such as HR and IT need these skills if they are to provide excellent service to their in-house clients.

All our courses are potentially of interest to these groups but there are two that are designed specifically to help them:

  • Our Introduction to consulting essentials is for those who are new to the role and want to get a rapid oversight of the key tools and techniques needed to work effectively as a consultant
  • Beyond this, our Client engagement skills course develops skills in managing client relationships and in how to handle the challenges that arise in working with clients

“..covers the essential skills needed in any consulting business...”