Developing consulting insight

The value consultants bring to clients depends on the quality of their insight. Suitable tools and techniques can enhance this considerably, but faced with a bewildering plethora, most consultants continue to use a small tried and tested range. This course will help you identify and apply those that are most useful, from first contact with the client through to delivery completion.

This course is designed to meet the needs of more experienced consultants who want to understand this area of their work in more depth.

By the end of this course you should be better able to:

• understand your clients and thereby establish an effective working relationship with them
• understand and scope client needs and demonstrate insight in diagnosing and analysing their issues
• apply these skills in developing proposals and delivering client benefits
• select appropriate tools and techniques for client projects, recognise their limitations and knowhow to use them

• Establish an effective working relationship with your client
• Understand and scope client needs
• Understand the contents of a client proposal and the need to operate within the contractual terms of engagement

The course is delivered on an in-house basis only.

For those that are interested, when approved, this course is intended to provide 9 credits at level 7 towards a Diploma in Professional Consulting.