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Courses portfolio: Skills for internal consultants
Overview
The role of the internal consultant is different to that of the external consultant. In addition to professional consulting skills, you need to be able to work effectively with clients and stakeholders in an often political environment, such as found in complex public sector organisations.
Course description
This consultant training course focuses on how to deliver consultancy projects well within an organisation. It addresses the challenges consultants face in establishing credibility, dealing with and communicating with clients and stakeholders, gaining commitment to projects, solving problems and doing this in an internal project environment. The course follows the five stages of Elevation Learning's CONSULT delivery methodology: Entry, Contracting, Diagnosis, Intervention, and Closure, and provides tools and techniques for use at each stage.
These are practised in small groups in a series of exercises related to a specially developed consultancy case study. Courses are typically around a dozen people, who then break into teams of 4 - 5 for the group work, which provides the opportunity to apply the learning and to share your experience with others. work, which provides the opportunity to apply the learning and to share your experience with others.
Duration
2 Day Residential